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Continuing Education → Compliance / Business Conduct

Vulnerable Clients (LCI59C2)


Description
2.0 IIROC: Compliance (24-0590C)
2.0 MFDA: Business Conduct MFDA Activity Number 1000000221
2.0 Alberta Accreditation Committee: Life or A and S (65489)
2.0 Financial Services Regulatory Authority of Ontario: Life or A and S
2.0 Insurance Council of British Columbia: Life or A and S
2.0 Insurance Council of Manitoba: Life or A and S (36303)
2.0 Insurance Councils of Saskatchewan: Life or A and S
2.0 CPA: 2.0 Verifiable Ethics CPD
2.0 CFA: 2.0 Standards, Ethics, Regulations
2.0 FP Canada: Financial Planning (10495)
2.0 Advocis: Structured Learning

Diminishing capacity and financial exploitation of seniors has become a top priority among regulators of the financial services industry. Learnedly's course, Vulnerable Clients, was created to help support the financial services industry and protect vulnerable investors.


Important to note:
The accreditations with accompanying ID numbers have been approved and issued by the regulatory organization. The accreditations without ID numbers are additional regulatory organization's continuing education (CE) credit(s) that Learnedly believes the course satisfies.

This CE activity has been approved by FP Canada as meeting the minimum requirements for CE Approval as outlined within the FP Canada Continuing Education Guidelines. The views and opinions expressed in this presentation are those of the presenter / content author and do not necessarily reflect the views of FP Canada.

CE Credits: 2 MFDA CE Activity Cod...: 1000000221 IIROC: 2.0 IIROC: Compliance 24-0590C MFDA: 2.0 MFDA: Business Conduct 1000000221 FSRA: 2.0 Financial Services Regulatory Author... AIC: 2.0 Alberta Accreditation Committee: Lif... ICBC: 2.0 Insurance Council of British Columbi... ICS: 2.0 Insurance Councils of Saskatchewan: ... ICM: 2.0 Insurance Council of Manitoba: Life ... CFP / QAFP: 2.0 FP Canada: Financial Planning CIM / PFP: 2.0 CIM/PFP Compliance CFA: 2.0 CFA: Standards, Ethics, Regulations CPA: 2.0 CPA: Verifiable Ethics CPD Advocis: 2.0 Advocis: Structured Learning Law Society of ON: 2.0 Law Society of Ontario Substantive H...

Content
  • Royale Klimitz
  • Introduction (2:42)
  • Vulnerable Clients Intro Quiz
  • Old Age and the Decline in Financial Literacy (1:53)
  • Demographic Shift in Canada (2:57)
  • The Wealth Transfer (3:03)
  • Financial Concerns with Aging (2:50)
  • Who are Vulnerable People? (3:50)
  • Challenges Dealing with Vulnerable Clients (2:51)
  • Normal Cognitive Aging (2:21)
  • Cognitive Impairment and Dementia (2:36)
  • Warning Signs of Dementia (1:42)
  • Understanding Elder Abuse (3:42)
  • Elder Financial Abuse (6:05)
  • Scams Targeting Seniors (4:32)
  • Case: Kathleen (1:49)
  • Penalties and Enforcement (1:48)
  • Regulatory Requirements for Advisors (1:36)
  • Regulatory Requirements for All Advisors (1:11)
  • Suitability (2:23)
  • Know Your Client (KYC) (3:00)
  • Know Your Product (KYP) (2:44)
  • Regulatory Changes for Advisors (0:58)
  • Communicating With Your Clients (1:15)
  • Good Communication Practices for Senior Clients (1:59)
  • Handling Complaints (0:51)
  • Regulatory Expectations (1:08)
  • Important Client Documents (0:33)
  • Power of Attorney (POA) (1:51)
  • Spotting and Preventing POA Abuse (1:54)
  • Trusted Contact Person (TPC) (2:41)
  • Temporary Holds on Client Disbursements (2:24)
  • Understanding Capacity (2:06)
  • Evaluating Capacity (4:10)
  • Taking Steps if Incapacity or Abuse is Suspected (2:05)
  • Firm-level Measures to Protect Senior Clients (2:38)
  • Implementing an Escalation Process (2:11)
  • Conclusion (2:00)
  • Vulnerable Clients Final Test
Completion rules
  • You must complete 90.00% of the content
  • Leads to a certificate with a duration: Forever
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