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Continuing Education → Compliance / Business Conduct

Client Focused Reforms (MFDA) (LCIC019)


Description
4.0 IIROC: Compliance (24-0032C)
4.0 MFDA: Business Conduct MFDA Activity Number 1000000214
1.0 CSF: PDU Compliance CSF21-05-55047
4.0 Alberta Accreditation Committee: Life or Accident and Sickness (65481)
4.0 Financial Services Regulatory Authority of Ontario: Life or Accident and Sickness
4.0 Insurance Council of British Columbia: Life or Accident and Sickness
4.0 Manitoba Insurance Council: Life or Accident and Sickness (38423)
4.0 Insurance Councils of Saskatchewan: Life or Accident and Sickness
4.0 CFA: 4.0 Standards, Ethics, Regulations
4.0 CPA: 4.0 Verifiable Ethics CPD
4.0 FP Canada: Financial Planning
4.0 Advocis: Structured Learning

Client focused reforms have arrived! And so too has the registrant training obligation. We have it covered in this comprehensive CFR training series.

Programming note: This version is for firms and registrants regulated by the MFDA. Additional course versions are available for IIROC regulated firms and firms regulated directly by provincial and territorial regulatory organizations.


The accreditations with accompanying ID numbers have been approved and issued by the regulatory organization. The accreditations without ID numbers are additional regulatory organization's continuing education (CE) credit(s) that Learnedly believes the course satisfies.

CE Credits: 4 MFDA CE Activity Cod...: 1000000214 IIROC: 4.0 IIROC: Compliance: 24-0032C MFDA: 4.0 MFDA: Business Conduct 1000000214 FSRA: 4.0 Financial Services Regulatory Author... AIC: 4.0 Alberta Accreditation Committee: Lif... ICBC: 4.0 Insurance Council of British Columbi... ICS: 4.0 Insurance Councils of Saskatchewan: ... ICM: 4.0 Insurance Council of Manitoba: Life ... CSF: 1.0 CSF: PDU Compliance 1.0 CSF21-11-557... CFP / QAFP: 4.0 FP Canada: Financial Planning CIM / PFP: 4.0 CIM/PFP Compliance CFA: 4.0 CFA: Standards, Ethics, Regulations CPA: 4.0 CPA: Verifiable Ethics CPD Advocis: 4.0 Advocis: Structured Learning Law Society of ON: 4.0 Law Society of Ontario Substantive H...

Content
  • Introduction (1:36)
  • CFR background (3:57)
  • Chapter 1: Conflicts of Interest
  • COI Introduction (3:19)
  • Conflicts of interest - an overview
  • Understanding conflicts of interest (6:58)
  • Addressing material conflicts of interest (5:28)
  • Reporting material conflicts to your dealer (4:49)
  • Disclosing conflicts of interest (7:18)
  • Got conflict? (4:27)
  • Conflicts of Interest Checkpoint One
  • Conflicts of interest - A closer look
  • Conflicts from proprietary products (6:18)
  • Conflicts from third-party compensation (5:21)
  • Internal compensation, incentive practices and supervision (6:04)
  • Referral arrangements (4:45)
  • Outside business activities (6:56)
  • Serving on a board of directors (3:34)
  • Client-specific conflicts (4:30)
  • Conflicts of Interest Checkpoint Two
  • Chapter 1: Conclusion and Quiz
  • Chapter 1 Conclusion (2:45)
  • Final Quiz - Conflicts of Interest
  • Chapter 2: KYC, KYP and Suitability Determination
  • Know Your Client (KYC)
  • KYC general obligations (6:30)
  • KYC information for multiple accounts and clients (1:44)
  • KYC for conducting a suitability determination (12:02)
  • Reluctance to share KYC information (2:36)
  • Confirming and maintaining KYC information (3:31)
  • Confirming and maintaining KYC information (3:39)
  • KYC best practices and concluding points (2:53)
  • Know Your Product (KYP)
  • KYP introduction and expectations (2:31)
  • Dealer KYP obligations (2:38)
  • KYP advisor obligations (5:23)
  • Ongoing monitoring (1:21)
  • KYP and multiple registrants (2:24)
  • Client-directed trades, transfers and exempt securities (1:48)
  • Suitability Determination
  • Suitability overview (3:23)
  • When to make a suitability determination (3:43)
  • Portfolio approach to suitability (4:49)
  • Suitability factors (5:51)
  • Reassessing suitability (2:28)
  • Unsolicited and unsuitable orders (3:38)
  • Leverage (3:37)
  • Chapter 2: Conclusion and Quiz
  • Chapter 2 Conclusion (0:28)
  • Final Quiz: KYC, KYP and Suitability Determination
  • Chapter 3: RA, RDI, and Misleading Communications
  • Referral arrangements (9:35)
  • Misleading communications (5:09)
  • Relationship disclosure information (10:40)
  • Disclosure of conflict of interest (8:07)
  • Chapter 3 Quiz: RA, RDI, and Misleading Communications
  • Chapter 4: Protection of Older and Vulnerable Clients
  • Financial Exploitation, Vulnerable Clients and Mental Capacity (6:41)
  • Trusted contact person (10:42)
  • Temporary holds (13:57)
  • Chapter 4 Quiz: Protection of Older and Vulnerable Clients
  • Chapter 5: Outside Activities and Positions of Influence
  • 1. Firm oversight of outside activities (1:24)
  • 2. Conflicts and risks from outside activities (5:35)
  • 3. Monitoring and supervising outside activities (7:34)
  • 4. Individuals in a position of influence (11:50)
  • Final Quiz - CFR Part V
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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